Senior Manager - Inside Sales - EduTech (4-10 yrs)
Leading EdTech Startup is hiring a Senior Manager for it's inside sales team.
Key Responsibilities :
- Lead, manage and motivate the Inside Sales team including hiring, performance management, mentoring, coaching the team
- Monitor sales metrics and manage the entire end to end inside sales administration process - outbound calls, inbound calls, chat and emails.
- Provide the team with a vision and objectives; manage key performance indicators
- Achieve specific weekly, monthly, quarterly and annual goals while building a high performance team
- Must be a team player with the ability to work with the team as well as independently, prioritize tasks, and meet targets/deadlines
- Possess sound knowledge and understanding of consumer behavior and expertise at creating needs
- Strong stakeholder management in dealing with category, marketing and operations teams
- Coach Approach - effective coaching and mentoring and providing real time feedback on improvements to the team- is the key to this role
- Have excellent communication skills in English and Hindi
Requirements :
- Graduate/Postgraduate with a minimum of 4+ years of work experience with proven leadership skills
- Go-getter attitude
- Good knowledge of managing CRM tools, analyzing data, and expert in preparing reports
- Analytical, with a strong focus on critical thinking, problem-solving ability, well organized and adaptable with a flexible approach
- Proven ability in goal setting, mentoring, and influencing the team
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
