Senior Manager - Digital Marketing - Online/Internet (5-7 yrs)
- Develop Segmentation, Merchandizing and Incentive plan for onsite, email & SMS, to achieve buyer goals
- Ensure quality acquisition, prevent churn proactively and increase reactivation rates
- Maintain FM mix of active buyer share by optimizing for net upward migration
80%
Additional Responsibilities :
- Marketing tech - Improve capabilities by owning annual roadmap, evaluating and integrating new partners, lobbying and onboarding global assets
- Enabling personalization and advanced customer targeting across owned and paid platforms
- Experimentation and data modeling for building and automating new use cases
- Manage acquisition and retention through the Payback loyalty program
- Cross functional buyer experience initiatives to impact site conversion
20% :
Input Metrics :
- Increase share of highly efficient marketing use cases through algo based targeting
- Optimize platform performance through continuous iteration and enhancing capabilities
Output Metrics :
- AB numbers, FM share and FT repeat
- Efficiency improvement in SMS, email and Onsite
- Increased paid marketing share of Reactivation goals
- Txn/Visitor improvement for key categories and curated LPs
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