Business Support Manager at Snaphunt Pte. Ltd.
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Senior Manager - Counselling/Admission Counselling - Education (5-7 yrs)
Sr. Counsellor /Admission Counselor Manager
- Leadership Role
- Flexible working options
- Our Client is hiring for Sr. Counsellor /Admission Counselor Manager
The Job
Roles and Responsibilities :
- Driving inquiries & admissions for the online learning programs, starting from engaging with well-qualified leads till the final conversion i.e. enrollment in the program
- Counselling experienced professionals via call, email or in-person on which course will be useful to their career progression and suggest the best options must have experience is handling team of counsellor and helping and guiding counsellor to close their leads
- Managing and maintaining MIS reports in ERP and present it to the reporting authority on a daily/weekly basis
- Maintain regular communication with prospective participants for coordinating admission activities and resolving problems
- Handling outbound calls/Inbound calls to explain the courses.
- Generate inquiries, applications, and enrolments as per the target assigned
- Conducting Online Group counseling
- Making calls to cold leads on a regular basis.
- Follow the sales process and complete the admission
Ideal Candidate
Desired Candidate Profile :
- Result-orientation, enthusiasm and the ability to work under pressure
- Willingness in career counselling (in education, & admission)
- Excellent & non-comprisable verbal and written communication skills and negotiation skills. Communicate smoothly and efficiently with people from various backgrounds
- Minimum 5 - 7 years experience in Tele-calling / Counselling
- dded advantage of having worked or having knowledge about the AVGC (Animation, Visual Effects, Gaming & Comic) Industry.
- Must be confident and have good communication skills.
- Must be enthusiastic, persuasive, and competitive.
- Must be result driven and can work well in changing environments.
- Must be soft spoken and polite.
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