Senior Manager - Content Development

Job Description :

Location: Gurgaon

Test Design and Development :

- Understand business requirements and communicate it in detail to the team, guide them with primary and secondary research and help in finding various valid sources of research/information for question development.

- Guide the team to develop a comprehensive test blueprint.

- Critically review the test items developed by the team members in adherence to the global assessment guidelines and suggest improvement areas.

- Intervene at different stages of question development to ensure that quality test items are being developed in the given timeframe.

- Work on content analytics and study the quality of test items based on candidate endorsement data.

- Along with team projects, work as an individual contributor to develop the product map/test items for state-of-the-art assessment products like Situation Judgement Tests, Simulation based assessments etc.

Project Management:

- Translate business needs into operational requirements and manage resources to meet timelines for various projects.

- Accompany the business teams for client visits/attend client calls to understand project requirements or discuss client feedback on a project.

- Associate and engage with Subject Matter Experts/Industry experts to support the content developers to finalize the curriculum/test items for different tests.

- Manage the assessment module delivery end-to-end - starting from question development till final module testing.

- Anticipate bottlenecks that can affect the project timelines and take proactive measures to handle those issues.

- Multitask to deliver multiple projects in a given time frame.

Team Management :

- Create an inspiring team environment with an open communication culture.

- Set clear team goals and deadlines. Help the team in achieving these timelines.

- Monitor team performance and report on metrics.

- Discover training needs and provide coaching.

- Recognize high performance and reward accomplishments.

- Attrition management, hiring and new hire training.

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