Description of Responsibilities:

- Identifying & targeting prospective clients.

- Responsible for new client acquisitions, new client management process & spearheading key relationships to meet new business revenue targets.

- To manage the sales process from suspect to contract stage.

- Briefing the products over the call, fixing up appointments & meeting the prospective clients by targeting right segments.

- Identification of opportunities with new products, geographies, channels & prospective industry verticals to generate additional revenue streams.

- Effective key account/ portfolio management & client retention.

- To ensure the accuracy, quality & timeliness of project delivery & analysis for the same.

- To participate in multiple client assignments with competing deadlines.

- Planning & analyzing the projects in hand.

- To manage Service levels as per guidelines given.

- Responsible for increase of wallet share with client - volumes of cases & checks.

- To ensure Process/Technology improvements resulting in TAT reductions.

- Team bonding & Interdepartmental relationships.

- Ensuring continuous adherence to existing guidelines on various aspects of delivery, response to internal clients, mail etiquette.

- Ensuring adherence to people related policies/ procedures, maintaining integrity, discipline & confidentiality.

- Adhere to ISMS Policy of the organization.

- Adhere to Quality Management System of the organization.

Behavioural & Technical Competencies:

- Ownership & Accountability.

- Effective communication skills.

- Excellent analytical & logical reasoning skills.

- Excellent Planning/ organizing/ time management skills.

- Knowledge Management.

- Risk analysis & management.

- Management initiatives.

- Innovative thinking.

- Effective problem solving skills.

- Interpersonal competence & leadership.

- Good MS Office skills.

- Excellent data analysis & data presentation skill

- Sound understanding of P&L.

- Sound knowledge of the product/ service/ SLA.

- Workforce Management skill.

- Effective Customer Service & Delivery Management.

- Strong knowledge about Organization bottom line & top line.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.