HR at Perfect Relations Pvt. Ltd.
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Senior Image Manager - Customer Service - Automobiles & Corporate (6-9 yrs)
1. Client Servicing & Retention
- Championing improved service delivery for existing clients
- Devising strategic and meaningful plans for the clients
- Reviewing activities and deliverables on a regular basis
- Ensure client retention, renewals and timely collections
- Adherence to client goal sheet with the team heads
- Driving the client reviews with the teams on timely basis
2. Team Management
- Providing inputs and guidelines to the team on key developments
- Reviewing team performance on client
- Team engagement and motivation
3. New Business Development
- Supporting revenue through NBD and VAS
- NBD presentation and ideation
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