HR Manager at Navigant Technologies
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Senior Executive - Customer Care - BPO (0-5 yrs)
Job Description :
1. Answer Inbound Complaint Calls as well as assist customers who have specific queries
2. Make outbound calls to take customer concerns or check satisfaction level
3. Listen to and record complaints in the customer service application
Desired Candidate Profile :
- A Leading Consumer Durable Co require CSE for their inhouse contact center.
- Candidates should have good communication skills & flair towards customer service. Even fresher can apply.
- English/Hindi/Bengali/Tamil/Telugu/Kannada any will do.
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