Senior Counsellor

About Company :

We help international students to Search, Compare, Apply and Track their study abroad applications to study in Australia, New Zealand, USA, Canada and UK. We are an international student placement and education consulting service provider

Location : New Delhi

Experience : 3 - 15 Years

Job Description :

Duties and Responsibilities

- Providing overseas education counselling services to students for Australia, New Zealand, USA, Canada and the UK with particular focus on Australia

- Promote universities/colleges that Search Education represents and facilitate students to apply to one of them

- Answering students/parents queries online (Facebook, ZenDesk and others), face-to-face and over phones. Cold call and regular follow-up with potential students to generate leads

- Use our online portal to attend inquiries, facebook messages and register students to student database

- Not set unrealistic expectations with students/parents

- Be updated with all the latest education and immigration changes as and when it happens. Keep all the documents needed for counselling handy and secure

- Propose and suggest on an on-going basis to identify process improvements

- Internal housekeeping of documents, processes, admin and follow all the rules and regulations set out by Search Education

- Strong interest and highly professional in counselling and ability to motivate students to pursue their career

- Work as community manager to maintain good Public relations with other social organisation and business

- Flexibility with working hours, travelling and/or relocation in future

- Perform other admin tasks when required

Qualification and Experience :

- Must possess Graduation or Post Graduation in Education or any related field

- Must have at least 3 (three) years of experience counselling students/parents

- Must have knowledge of IELTS test systems and Education Qualification Framework of English speaking countries

- Counselling certifications for respected countries preferable

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