Managing Director at Recruiters Resource Management LLP
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Senior Coordinator - Customer Service (2-4 yrs)
Responsibility Deliverable :
- Lead Nurturing
- Leads Conversion
- High-Quality Customer Services
- Need to Develop Knowledge & Communication skill to become SME
Tasks & Activities :
- To attend to all customer's inquiries( Inbound and Outbound) and provide project information and required details as per the requirements of the client.
- Analyze Customer Profiling by using social media platforms - Facebook, Instagram, Linkedin.
- Understanding of the Real Estate industry & the current competition
- Achieve the set targets.
- Maintain accurate and timely reports, to monitor daily activities and KPI- s
- Understand and implement the quality parameters to deliver a high-quality customer service.
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