Associate Consultant at Bask HR
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Senior City Category Manager (2-10 yrs)
Senior - City Category Manager
Primary Responsibilities:
- Supply/ demand acquisition: constantly maintain an over-supplying effort by Keeping a healthy pipeline of leads (by whatever channel it takes), by efficiently Training and effectively retaining.
- Retention: Will be involved in supply/customer retention activities like calling, Partner engagement validation, zonal wise supply fulfilment, and customer Retention etc.
- Community management: actively moderate (bring people together), leverage,And rule the driver /customer community to shape the best service quality to Users and the best worth for drivers.
- Execute Marketing and Branding initiatives for the city as per the BTL plans
- Market intelligence: Gather market and competitive intelligence from various Sources and create actionable insights
- Analyse data and prepare reports to monitor performances, find business Problems and come up with solutions.
- Process improvement: Identify, build and enforce Standard Operating Procedures and Policies to support the activity and solve prevalent issues.
- Talent acquisition and management: Build a team that strives to win and Constantly track the efficiency of your team and the service quality provided to
The network, and deploy corrective/improvement. Will be leading a team of 20+ High performing individuals.
Educational qualifications preferred
- Institution tier: Bachelor's Degree or Post Graduate in sales and Marketing
