Job Title: Senior Sales Account Manager

Reports to: Head - Business Development

Job Summary:

We are looking for a qualified Senior Sales account manager to join our team. You will be responsible for developing long-term relationships with customers and overseeing sales.

As a Senior Sales account manager, you should work to satisfy customers- needs and requests, respond to their queries in a timely manner and aspire to deliver a positive customer experience. You should have excellent communication and negotiation skills and be customer service oriented.

Ultimately, you should be able to grow our business by building successful, long-term client relationships.

Job Responsibilities:

- Identify and building relations with Architects and PMC firms to propose company's products

- Identify partnership opportunities to sell the HALO product as part of larger solution

- Focus programmatic account sales

- Develop new relationships in an effort to grow business and aid expansion effort

- Maintain and up sell into existing accounts

- Work closely with customer and delivery team to ensure product is installed successfully

- Manage a portfolio of accounts to achieve long-term success

- Develop positive relationships with clients

- Act as the point of contact and handle customers- individual needs

- Generate new business using existing and potential customer networks

- Resolve conflicts and provide solutions to customers in a timely manner

- Supervise account representatives to ensure sales increase

- Report on the status of accounts and transactions

- Set and track sales account targets, aligned with company objectives

- Monitor and project sales metrics (e.g. quarterly sales results and annual forecasts)

- Suggest actions to improve sales performance and identify opportunities for growth

Functional Requirements:

- Proven work experience as a Sales account manager

- Hands on experience in sales and an ability to deliver excellent customer experience

- Knowledge of CRM software

- Understanding of sales performance metrics

- Excellent communication and negotiation skills

- An ability to deliver projects and answer inquiries on time

- Business acumen with a problem-solving attitude

Qualifications:

- B.Tech/ M.Tech

- MBA preferred

- 8-12 Yrs of total experience

Nice to have: Experience in Product Sales, Worked in B2B environment

Type of Employment: Permanent

Location: Mumbai

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