28/04
Aditi Bhatia
Associate Client Partner at StepupHR consultancy
Associate Client Partner at StepupHR consultancy
Views:12 Applications:4 Rec. Actions:Recruiter Actions:3
Senior Associate/Manager - Sales - Insurance (7-8 yrs)
Job Summary :
- Responsible for :
- Revenue targets of the unit
- Productivity of the unit
- Recruit, coach and develop ADM and Agent Advisors
- Adherence to Customer service standards
Key Responsibilities :
- Meet unit targets
- Achieve revenue targets
- Ensure implementation of Gold system
- Supervise the activity plan of Sales
- Managers & Agents to ensure that these are fulfilled as per the desired standards
- Ensure that all Sales Managers and Agents under supervision perform as per the company's rules and regulations
- Track productivity measures as for the unit:
- AFYP
- Case rate
- Annual mode business
- Persistency
- Paid cases per agent
- YTD appointments
- SM appointments
- Pro active agent retention
- Annual FYC standards
- Execute plans for growth of the agency
- Identify, interview and select new ADMs from natural market and by networking
- Ensure adherence to laid down sales and service standards for ADMs
- Conduct weekly performance review and planning (PRP) for ADMs
- Ensure retention of ADMs by formulating their development plans, meeting their training needs and communicating with them on a regular basis
- Build leadership pipeline of future ADMs & APs from the unit.
Other Responsibilities :
- HO co-ordination
- Sales promotion activities
- Assist in overall running of the S.O
Measures Of Success :
- CGPA
- AFYP
- Case Rate
- Recruitment
- Retention
- Persistency
- GOLD Audit Rating
- Active Retention
- Number of promotions
Minimum Education :
- Graduate preferably with an MBA
Minimum/Specific Experience :
- Graduate preferably with an MBA
- If MBA, minimum of 6 years of experience in sales and sales management, recruitment, supervision and development of people.
- A graduate should have a minimum of 7-8 years of experience in the above domain.
- Should have local market exposure and experience in process driven, quality sales organizations
- Graduate preferably with an MBA
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