Recruiiter at DigiTech Call System
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Senior Associate - Customer Service - BPO (0-4 yrs)
1. Handle inbound and outbound calls or Premium chat support for a leading brand in India
2. Identify the needs of customers, resolve issues, and provide solutions with compassion
3. Upsell other products wherever possible
4. Ensure you follow the customer service script provided by the company for uniformity
5. Be well-read on company policies and the website for FAQs or policy related answers.
6. Maintain good customer relations
7. Meet individual targets and work towards meeting team targets
8. Maintain records of the conversations with the customer in CRM
- We are looking for 400+ Associates and Sr Associates for our premium processes immediately.
Please feel free to reach out to - + 91 9717832543 for Interview.
Walk-in at below mentioned address :
Company Name : DigiTech Call Systems
Address : A14/15, Sector-59, Noida (nearest metro station - Noida sec-59)
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