Senior Area Business Manager - B2B Sales - Experience must in Education Sector - Mysore

Job Title - Sr. Area Business Manager

Location - Mysore

Experience-3-7 yrs

CTC- 9-14 LPA

Job Summary -

- You will responsible for the complete business in your assigned territory.

- You will retain the existing customers and source new business through various available lead sources in your territory.

- You will also be working with collection manager of the territory to ensure collection of the outstanding amount from schools.

Roles and Responsibilities:-

Business Development:

1. Lead generation: Participate in events, exhibitions to generate leads. Organize customer meets to build new relationships and strengthen existing relationships.

2. Channel Development- Identify, develop and manager channel partners who can generate new business or influence a sale.

3. School acquisition: Reaching out to prospective schools through various lead sources like references, channel etc., build a pipeline and sign them up.

4. School Retention and upgrade: Retain all existing schools and upgrade the value of business within the portfolio.

5. Collection: Collection of money due from schools on time.

School relationship:-

1. Relationship: Manage relationships with the designated schools within the territory.

2. Communication: Ensure periodic communication with the School Owner/Correspondent and sharing the progress of program implementation in the School

Program implementation:

1. Coordination: Be the single point of contact for the school and coordinate internally with operations, product specialists and product team to ensure complete & efficient implementation.

Program implementation:-

1. Coordination: Be the single point of contact for the school and coordinate internally with operations, product specialists and product team to ensure complete & efficient implementation.

Service satisfaction:-

1. Customer Satisfaction: Drive customer satisfaction for the managed schools by monitoring to ensure on time high quality product and service delivery.

2. Proactive problem solving- Be transparent in sharing the feedback of the Schools and proactively resolve issues orqueries of our clients in a timely manner.

3. Escalate all issues concerning program implementation to the respective Zonal/ Regional Business Manager

Reporting and Documentation:-

1. Documentation: Complete all documentation regarding school sign up, collect advance amount as per company policy and engage the schools as per the need.

2. Reporting: Keep all reporting formats, CRM, documentation etc. updated on day-to-day basis. It's a high energy job which requires you to spend 100% of your time in the field.

Qualifications& Experience:-

- A graduate from any stream

- An MBA/PGDBM degree is preferable but not mandatory

- 3-7 years of B2B selling experience

Traits:-

- Aggressive pursuit of goals- A go-getter who gets things done.

- Customer empathy- Should understand customer's pain points and should be able to pass on the feedback to the service/ product team immediately for action

- Perseverance- One with never- say- die attitude. Doesn- t give up. Takes rejection as a part of the job.

- Quick learning- Picks up concepts, nuances, etc. quickly and adapts style to match the market and/ or customer need.

- Work ethic- A self-starter and comprehensive approach of doing things. Doesn't need a reminder for expected activities.

- Comfortable to travel in city and around the territory.

Skills :

Must Have

- B2B concept selling- Ability to sell a concept in a B2B environment

- Collection of receivables- Should be able to collect the receivables from the customers based on agreed terms

- Problem Solving Skills- Should be able to identify roadblocks and find ways to navigate them.

- Team work and collaboration- Should be able to work with other team members

- Reporting-timely reporting of daily activities and business

- Inter personal skills and communication- Excellent communication and ability to build rapport

Good to have :

- Key Account Management

- Channel development and management

- Data handling and MS office

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