Senior Account Manager - IT/SaaS (3-5 yrs)
Senior Account Manager
Location : Delhi
Experience : 3-5 Years
Salary : Up To - 18 LPA
Must Have :
- Cross Selling
- Farming
- Stakeholder Management
- Enterprise/SaaS
Roles & Responsibilities :
This role is for you if ?
- You want to keep growing as a CRM Consultant & as a person at a super-fast pace.
- You enjoy driving results.
- You are not satisfied with being good enough. You do whatever it takes to win.
- You love to read & have strong viewpoints about business, product & technology.
What You will Do :
- Partner with our clients to deliver predictable outcomes and experiences for their clients and predictable growth for their business by:
- Serve as the primary point of contact for assigned clients
- Develop and maintain strong relationships with clients
- Understand clients' needs and work with our team to deliver solutions that meet or exceed their expectations
- Work with clients to identify new opportunities for growth and expansion of our products or services
- Monitor and analyze clients' usage and performance data to identify potential issues or opportunities for improvement
- Prepare and deliver regular reports and presentations to clients
- Collaborate with internal teams to ensure that clients' needs are being met and that we are delivering high-quality products or services
- Manage client contracts and renewals, including negotiating terms and pricing
What We are Looking For ?
- 3- 5 years of experience in Management Consulting, Customer Success, Account Management or another client-facing role
- Experience working with large enterprise customers
- Strong leadership skills
- Impressive executive presence and communication abilities
- Ability to create structure in ambiguous situations and design effective processes
- Empathetic, positive attitude with a desire to help our customers reach their goals
- Results-driven mentality, with a bias for speed and action
- Comfort in a startup environment where we move quickly and wear many hats in a dynamic environment
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
