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05/09 Karan
HR Manager at Semicon Media

Views:190 Applications:18 Rec. Actions:Recruiter Actions:3

Semicon Media - Executive - Customer Support/Technical Support (0-1 yrs)

Jaipur/Rajasthan Job Code: 231954

Customer Support Executive/Technical Support Executive 


Customer Support Executive Responsibilities :


- Resolving customer complaints brought to attention.

- Provide customer assistance and support primarily via phone, email and Chat for technical and customer account and also ensure all issues are resolved to customer's satisfaction.

- To understand the customer's problem accurately, follow the established procedures to resolve the problem, and communicate with the customers.

- Need to deal with our customers from all over India.

- Will be responsible to call clients and explain them about the services we provide.

- No Tele Sales, No Sales Target.

Customer Support Executive Requirements :

- Excellent communication skills

- Good listening and problem solving skills

- Good interpersonal skills

- A minimum of 6 months - 1 years experience.

- Knowledge of CRM and Microsoft Office systems.

- Computer skills.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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