Job Title: Admission/Tele Counsellor (Online MBA)

Location: Gurugram (Near HUDA City Center Metro Station)

Organisation: People Smart (Established in 2014)

Job Overview:

- People Smart is seeking a motivated and results-driven Admission/Tele Counselor to join our team. In this role, you will assist students and parents in making informed decisions about academic and career options through phone-based counseling.

- You will provide detailed information on academic programs, admission processes, and scholarships, and play a key role in guiding students through their educational journey. If you have strong communication skills and a passion for helping others, we'd love to hear from you!

Key Responsibilities:

- Conduct telephonic counseling sessions with students and parents regarding academic programs, career paths, and the admission process.

- Provide guidance on course selection based on students' interests, goals, and qualifications.

- Explain admission procedures, eligibility criteria, program fees, and scholarship opportunities.

- Generate leads and engage prospective students through cold calling and follow-up outreach.

- Address student concerns and provide clear, timely solutions to queries.

- Maintain accurate records of all student interactions, inquiries, and counseling sessions.

- Collaborate with team members to ensure a smooth and efficient student experience.

Requirements :

- A Bachelor's degree from an accredited institution.

- Excellent verbal and written communication skills in English.

- Prior experience in tele-counseling, academic counseling, or customer service is preferred.

- Strong interpersonal skills and the ability to build rapport with students and parents.

- Good organizational skills and ability to manage multiple tasks efficiently.

- Comfortable working in a fast-paced, results-driven environment.

- Proficiency with MS Office and database management tools.

- Ability to work on-site and during standard working hours (Monday to Friday, [insert hours]).

Benefits:

- Competitive salary.

- Opportunity to make a meaningful impact on students' academic and career decisions.

- Full-time position with fixed working hours.

If you're ready to help students succeed in their academic and career goals, apply today!