Operation Manager at Selltm
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sellTM - Executive - Telecalling (3-10 yrs)
sellTM - Executive - Telecalling Newfangled Internet Private Limited
Locality- Vikhroli, Andheri Ghatkopar, Mulund Powai
Role- BPO/Telecaller
Min Salary - Rs. 15000
Max Salary - Rs. 25000
Min Experience - 3 yrs
Max Experience - 10 yrs
Industry - Retail, Ecommerce & Distribution
Designation - Telecalling Executive
BPO Designation - Executive
Skilled in MS Excel -Not Required
Languages known -English, Hindi
Sub Role -Sales, Others
Job Description
Representative Job Duties :
- Advises present or prospective clients by answering incoming calls or outgoing calls on a rotating basis; operating telephone equipment, dialing systems, and other telecommunications technologies.
- Influences customers to buy or retain product or service by following a prepared script to give product reference information.
- Documents transactions by completing forms and record logs.
- Maintains database by entering, verifying, and backing up data.
- Keeps equipment operational by following Company's instructions and established procedures; notifying team leader of needed escalations.
- Maintains operations by following policies and procedures; reporting needed changes.
- Maintains quality service by following organization standards.
- Maintains technical knowledge by attending educational workshops; reviewing publications.
- Contributes to team effort by accomplishing related results as needed.
- Telemarketing Representative Skills and Qualifications:
- Persuasion, Telephone Sales, Customer Focus, Data Entry Skills, Selling to Customer Needs, Closing Skills, Telephone Skills, Organization, Energy Level, Persistence, Product Knowledge
Joining Date - To the earliest
Work Timings - 9AM to 6PM
Working Days - Mon to Sat
Location - Kailas Business Park, Vikhroli(W), Mumbai - 79
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