HR Consultant at Securenow Insurance Broker Pvt Ltd
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Securenow Insurance Broker - Executive/Senior Executive - Telesales & Customer Support - Inbound Process (0-5 yrs)
Job Description :
Job Title: Executive/Senior Executive
Department: Customer Support
SUMMARY OF THE JOB:
We are looking for proactive executives for outbound insurance sales process. Incumbent will be responsible for calling prospective clients and provide them suitable insurance policies as per their requirements.
Reporting to: Manager - Customer
Location: Gurgaon
Nature of the Job: Full - Time
Experience: 0 - 5 years
Shift type : Day Shift
ROLES & RESPONSIBILITY:
- Respond to inbound website leads for general insurance products such as workmen compensation, marine insurance, and group health insurance
- Follow-up with leads regularly to collect information from prospective clients to source quotations
- Share product information articles, infographics, and videos to prospective clients to persuade them to finalize benefit structure
- Use proprietary pricing engines and calculator to generate price for the client. If required, co-ordinate with in-house technical team for pricing deviations
- Generate payment link from the website and share with the client. Follow-up with the client to ensure payment is made
- Confirm payment receipt to the client. Co-ordinate with the policy issuance team to share policy copy with the client.
- Follow-up with existing clients to cross-sell other insurance products including personal and commercial insurances.
CANDIDATE BACKGROUND :
- Any graduate
- Experience of selling financial products will be preferred
DESIRED Skills & COMPETENCIES :
- Good written and verbal communication Skills
- Highly motivated, achievement oriented
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