HR Manager at School Serv (India) Solutions Pvt. Ltd.
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School Serv - Inside Sales Role (1-3 yrs)
School Serv is seeking a highly-motivated, energetic and results-driven Inside Sales Consultant. The Inside Sales Consultant will be responsible for handling inquiries; qualifying and managing the opportunity progression. This individual will be an enthusiastic team player with exception phone communication skills able to understand different buying personas, position and communicate the value of School Serv offerings, and pursue closure.
Essential Functions :
- Respond to all inbound leads (via telephone and email) and qualify using a specified scoring system.
- Navigate through a conversation flow to uncover business needs, understand pains, and position School Serv offering as a compelling solution.
- Maintain and update an accurate log of activity in the CRM system.
- Convey summarized key findings from phone conversations to the rest of the Marketing team to help refine marketing communications.
- Perform other duties as assigned
Knowledge, Skills and Abilities
- Exceptional communication skills- both written and verbal- and the ability to build a genuine rapport with prospects over the phone promptly
- Ability to learn quickly and manage multiple priorities and/or project
- Driven and resourceful in finding new approaches to ensure his/her message is resonating with potential customers
- Ability to problem-solve and identify process efficiencies and improvements
- Familiarity or ability to quickly learn school incubation / management space
Education and Experience :
- Associate's or Bachelor's Degree
- 1-3 years of experience in a customer service, lead generation or sales role
- Prior experience with any CRM tool is an advantage
Work Environment/ Physical Demands:
- General office environment
- Work involves extended periods of computer and telephone use
- Equal Opportunity Employer
Salary Offered : 2-3 LPA
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