- It's a contract to hire position. Initially part - time ( 20hrs per week).

- We are seeking a skilled and enthusiastic Tele Caller Executive to join our team. The primary responsibility of this role is to make follow-up calls with potential consumers and provide exceptional customer service. The ideal candidate should have excellent communication skills, a friendly demeanour, and the ability to build rapport with potential customers. This position requires a strong commitment to achieving sales targets and delivering a positive customer experience.

Responsibilities :

- Make outbound calls to potential consumers, following up on their inquiries and providing information about our products/services.

- Build and maintain strong relationships with potential customers through regular follow-up calls.

- Understand the needs and requirements of potential customers and offer appropriate solutions.

- Address customer queries, complaints, and concerns promptly and professionally.

- Achieve and exceed monthly and quarterly sales targets.

- Maintain accurate and up-to-date records of all customer interactions and sales activities in the CRM system.

- Collaborate with the sales team to ensure a seamless customer experience and achieve overall business objectives.

- Continuously stay updated on product knowledge and market trends to effectively communicate features and benefits to potential customers.

- Provide feedback to the management team regarding customer preferences, market trends, and competitive activities.

- Participate in training sessions and team meetings to enhance skills and knowledge.

Requirements :

- Bachelors degree in any field.

- Proven experience as an Tele Caller Executive or a similar role, preferably in a consumer-focused industry.

- Excellent verbal and written communication skills in English.

- Strong customer service orientation with the ability to resolve issues and deliver exceptional customer experience.

- Ability to build rapport and establish relationships over the phone.

- Target-oriented mindset with a track record of meeting and exceeding sales targets.

- Proficiency in using CRM software and other relevant tools.

- Good organisational and time management skills with the ability to multitask effectively.

- Ability to work independently and as part of a team.

- Flexibility to work in a fast-paced environment and adapt to changing priorities.

- Strong problem-solving and negotiation skills.

- We offer competitive compensation, attractive incentives, and a supportive work environment. If you are a motivated individual with a passion for customer service and sales, we would love to hear from you.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.