HR at Sark projects india pvt ltd
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Sark Projects - Executive - Customer Relationship (2-4 yrs)
Job Summary :
As a Customer Relationship Executive, you will play a pivotal role in fostering strong relationships with clients, ensuring a positive experience throughout their real estate journey. You will be responsible for understanding client needs, providing timely information, and facilitating communication between clients and internal teams.
Key Responsibilities :
- Client Interaction : Engage with clients to understand their real estate needs, preferences, and concerns.
- Relationship Management : Build and maintain long-term relationships with clients, ensuring satisfaction and loyalty.
- Property Listings : Provide clients with detailed information about properties, including features, pricing, and market trends.
- Follow-Up : Conduct regular follow-ups with clients to gauge satisfaction and address any issues or questions.
- Market Knowledge : Stay updated on market trends, property listings, and competitor activities to provide informed advice to clients.
- Documentation : Assist in the preparation and management of necessary documentation for property transactions.
- Collaboration : Work closely with sales, marketing, and property management teams to ensure seamless client experiences.
- Feedback Collection : Gather client feedback and insights to help improve services and identify new opportunities.
