Counsellor at Santosh Academia
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Santosh Academia - Counsellor (1-3 yrs)
-QUALIFICATIONS: -
- A master's or bachelor's degree in related field.
- Proven work experience as an Admissions Counsellor, Coaching Centres, Academic Advisor, Academic Coach, or in similar positions within the online/offline education industry.
- Exceptional communication and interpersonal skills.
- Strong time management and organizational abilities.
- Proficient analytical and problem-solving skills.
- Detail-oriented and highly motivated individuals.
- Strong leadership qualities.
- Effective multitasking capabilities.
- Familiarity with various courses, programs, and educational resources.
- Highly motivated, target-driven, and results-oriented individuals.
- Ability to work independently and collaborate effectively with a team.
RESPONSIBILITIES :
- Engage with prospective students and their parents to understand their educational goals, challenges, and requirements.
- Provide comprehensive information about our products and services, highlighting how they can meet the needs of potential learners.
- Clearly convey the value proposition of our offerings, emphasizing the benefits of our courses and their features.
- Address customer inquiries, resolve concerns, and provide appropriate solutions to ensure customer satisfaction.
- Follow up with leads and prospects through phone calls, emails, and other communication channels to nurture relationships and convert them into customers.
- Collaborate closely with the sales team to achieve individual and team sales targets.
- Stay updated on industry trends, competitors' offerings, and market dynamics to offer insights and recommendations for sales strategies and product enhancements.
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