Human Resource at Peacock Solar Pvt Ltd
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Sangam Smesco - Executive - Customer Care (4-5 yrs)
Responsibilities :
- Make high volume of outbound sales calls to customers
- Support the answering of inbound service and sales calls
- Using various omni-channels (WhatsApp, live chat etc) to support customer sales journey
- Up-sell of promotional items
- Develop customer relationships
- Assist with customer enquiries
- Redirect general enquiries to relevant departments
- Professional follow up services
- Understanding customer needs and requirements
- Providing effective information to prospective customers
- Manage CRM databases
- Email marketing campaigns
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
