Talent Acquisition Specialist at SalesHandy
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SalesHandy - Sales & Support Specialist (1-4 yrs)
We are looking for a qualified Sales support specialist to join our team. You will provide support to current sales representatives and respond to customer and prospect queries.
Our ideal candidate is a professional with knowledge of sales and customer service best practices. You should be able to contribute to creating and maintaining good customer relationships and ensuring smooth sales team operations. He/She must be willing to work during night hours to match worldwide time zone (As we have users across the globe).
Responsibilities:
- Drive customer acquisition
- Take ownership of customer issues reported and see problems through to resolution
- Research, diagnose, troubleshoot and identify solutions to resolve customer issues
- Coordination of product demonstrations and presentations
- Document knowledge in the form of knowledge base tech notes and articles
- Provide data and guides to help the sales team
- Develop and monitor performance indicators
- Manage sales tracking tools and report on important information
- Stay up-to-date with new product and feature launches and ensure sales team is on board
What will you learn in the first 30 days-
- Our standard sales procedures
- Our internal workflows for ensuring smooth, efficient sales follow-up
- About sales stack, we use at SalesHandy
Requirements:
Sales Stack-
- Salesmachine
- Statbot
- INTERCOM
- Twilio
- Groove
- Calendly
Skills And Qualifications:
- Basic knowledge of mobile and web-based software applications
- Passion for learning, educating and providing creative, technical solutions
- Strong problem-solving skills
- Excellent client-facing skills
- Excellent written and verbal communication skills
- In-depth understanding of sales principles and customer service practices
Bonus:
- If you are familiar with our sales stack
- Proven work experience as a Sales support specialist or Sales support associate
Company Name: SalesHandy (Product Based IT Company)
https://www.saleshandy.com/
Location: Ahmedabad, Gujarat.
Do call us on +91 8160838521
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