HR Executive at SalesHandy
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SalesHandy - Sales & Customer Success Specialist (1-3 yrs)
Job description :
We are looking for a qualified Sales Customer Success specialist to join our team. You will provide support to current sales representatives and respond to customer and prospect queries.
Our ideal candidate is a professional with knowledge of sales and customer service best practices. You should be able to contribute to creating and maintaining good customer relationships and ensuring smooth sales team operations. He/She must be willing to work during night hours to match worldwide time zone (As we have users across the globe).
Responsibilities
- Drive customer acquisition
- Take ownership of customer issues reported and see problems through to resolution
- Research, diagnose, troubleshoot and identify solutions to resolve customer issues
- Coordination of product demonstrations and presentations
- Document knowledge in the form of knowledge base tech notes and articles
- Provide data and guides to help the sales team
- Develop and monitor performance indicators
- Manage sales tracking tools and report on important information
- Stay up-to-date with new product and feature launches and ensure sales team is on board
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
