Practice Lead at Gi Group
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Sales Trainer - BFSI (5-10 yrs)
JD for Sales Trainer
Purpose of the Position :
This position is responsible for working with the Sales leadership to ensure all Business Unit employees are trained to effectively and professionally present Direct products, provide outstanding customer service and help support the achievement of sales goals and objectives.
Essential Duties and Responsibilities :
- Facilitate New Hire Training to introduce new sales employees to the business policies, procedures and products at Direct.
- Schedule and facilitate training to support on-going education for all sales employees to strengthen product knowledge, introduce new products, and support sales and customer service skills.
- Facilitate the learning process via workshops, virtual sessions, on-the-job training, conference calls, one-on-one coaching sessions, and written communications to ensure agents are competent in the areas of product knowledge, compliance, sales presentation, customer service, and communicating the value of Direct products.
- Maintain on-going education and training for all sales employees to strengthen product knowledge, introduce new products, and support sales and customer service skills.
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