ROLE CLARITY DOCUMENT

Officer- Sales Training & Individual Coaching

Trainer for the Telesales members and Telesales Team Leaders across our sales locations (branches).

Role:

1. To plan and conduct complete training for the sales batch/ team.

2. To plan and conduct coaching for individual sales member's development.

3. To plan and implement sales members' target reach and career growth.

4. To develop innovative training materials & coaching methods for easy learning of sales agents.

5. Achieving our organization's sales goals is the objective of the position.

Primary Responsibilities :

1. New TeleSales Executives and TeleSales Team Leaders should be developed within the Time-schedule.

2. Determine individual coaching needs by listening to sales executive's calls, observing sales records, daily sales analytics

3. Observe each trainee's strength & weakness and impart on-the-job skill development to mould independent sales agents.

4. Devise methods of supervising, supporting, motivating, mentoring each sales member to achieve Daily, Weekly & Monthly sales targets of branches.

5. Implement Quality Assurance parameters and evaluation tools to improve & maintain Daily Sales.

6. Instill positive work-culture and progressive team spirit at all situations at work.

7. Update daily reports/ analytics, reviews, improvement plans & success achieved to the management.

8. Support all Branches in all manner to achieve their quality & sales targets, while mentoring sales members to reach their full potential.

Positional Responsibilities :

1. Establish Organizations' programs, policies & strategies. Establish work ethics in practice by setting an example by yourself.

2. Suggest innovation in training to coaching to the Senior Management, as required and introduce upon approval, implementing systemization & documentation of any such introduction at work.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.