HR - Talent Acquisition at Monalisa Group of Services
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Sales Telecalling Role (1-2 yrs)
- Look for candidates from software and equipment sales in hospitals, large retail durable companies like ACs, POS systems, TV displays, etc. or established technology companies in payments, retail and banking software
- Helping the sales team to improve their productivity by contacting customers to arrange appointments and ensuring all Sales Representatives have high-quality, up-to-date support material.
- Handling urgent calls, emails, and messages when sales representatives are unavailable, answering customer queries, informing them of delays, arranging delivery dates, and scheduling marketing events.
- Handling orders by phone, email, or mail and checking the orders have the correct prices, discounts, and product numbers.
- Inputting orders, ensuring they are processed according to customer requirements, and ensuring all orders are accurate and delivered on time.
- Collaborating with other departments to ensure sales, marketing, queries, and deliveries are handled efficiently.
