Job Description: Sales Telecaller

Company: Succulent Fresh

Location: Remote

Work Schedule: 6 Days/Week

About Succulent Fresh:

Succulent Fresh is a 5-year-old company with established success in the B2B meat industry, now expanding into the B2C sector to provide top-quality chicken and mutton to individual consumers. With full control over our supply chain, we deliver fresh, halal-certified meat with a commitment to quality and reliability.

Role Overview :

- As a Sales Telecaller, you will play a key role in building our B2C business by reaching out to potential customers, taking bookings for our food delivery service, and ensuring smooth transactions.

- This remote role requires a proactive approach to customer support and relationship management, making it ideal for someone with strong communication skills and a customer-oriented mindset.

Key Responsibilities :

- Make outbound calls to potential and existing customers to introduce them to our meat delivery service and secure bookings.

- Follow up on orders to ensure timely delivery and address any potential issues.

- Manage payment collections and ensure transactions are completed smoothly for each booking.

- Provide exceptional customer support, handling inquiries and resolving any issues customers may face with their orders.

- Maintain records of customer interactions, transactions, and feedback, and report insights to the sales and customer support team.

- Meet daily and weekly calling and booking targets to contribute to the team's goals.

Requirements :

- Strong communication skills in English/Hindi/Kannada

- Experience in sales or telecalling roles, especially in customer service or food delivery, is an advantage.

- Ability to work remotely and self-manage tasks effectively.

- Customer-oriented approach with a commitment to providing positive experiences.

- Basic computer skills for maintaining records and managing customer interactions.

What We Offer:

- Flexibility to work from home

- An opportunity to be part of a growing team.