Business Support Manager at Snaphunt Pte. Ltd.
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Sales Support Role - BPO (1-13 yrs)
- Flexible working options
- Work alongside & learn from best in class talent
- Attractive Salary & Benefits
We are hiring for a company that is focused on precast and steel detailing
The Job :
You will be responsible for :
- Developing and managing a portfolio of Key Accounts.
- Achieving monthly sales targets by identifying and developing new customers.
- Ensuring high levels of customer satisfaction as well as upsell and cross sell potential within existing customers to maximise share of wallet.
- Coordinating pre-sales and post-sales follow up.
- Achieving and exceeding weekly and monthly KPIs.
-Building strong and collaborative relationships with other internal stakeholders.
- Monitoring market trends and providing regular competitor feedback.
- Organising data and generating deep customer insights in order to enhance sales force productivity and effectiveness.
- Supporting the sales team key planning and operations tasks to support the overall objective of the business.
- Attainment Planning through effective goal setting, designing sales incentives to drive business objectives and territory analysis & definition for sales maximum effectiveness.
- Providing pricing and contract support by providing the sales team with high-quality and competitive proposals.
- Monitoring and analysing key sales and business performance indicators and trends to drive strategic and tactical business decisions and also coordinating and ensuring accuracy of sales forecasts.
- Ensuring Sales process adoption and compliance and also identifying opportunities for improvement in the sales process and systems to ensure greater sales effectiveness and efficiency.
Ideal Candidate
Requirements :
- You have at least 1 year experience within a Sales Operations / Support role, ideally within the Professional Services and Metals & Steel industry.
- Experience within Multi-country Sales would be a strong advantage.
- Experience covering Professional Services is strong plus.
- You possess excellent interpersonal as well as written and verbal communication skills.
- You pay strong attention to detail and deliver work that is of a high standard
- You enjoy finding creative solutions to problems
- You are a strong networker & relationship builder
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