Proprietor at 360 Manpower
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Sales Support Role (0-4 yrs)
Sales Support (1 Vacancy)
Salary - 18-25k (IN HAND)
Gender - Male/Female
Day Shift : 11-7 slot, 12-8 slot
Job Description :
- Provide troubleshooting assistance for customer orders, account statuses and relevant problems
- Review pending orders and specific customers requests to ensure excellent customer service and customer experience
- Suggest sales process improvements
- As a sales support specialist you must answer customer inquiries.
- Creating and processing orders in a timely manner, processing requests for rush orders, and reviewing pending orders and customer requests to ensure customer satisfaction.
- Managing customer accounts, following up with customers for administrative purposes, and providing troubleshooting assistance for orders, account statuses, and other problems.
- Reporting any unusual activity to your supervisors.
- Follow up with customers about issues.
- Maintain an organized excel file system for administrative and sales professionals.
Preferred Candidate profile -
- Bachelor Degree required
- Communication Skills
- Languages- Hindi, Marathi & English
- Should now how to communicate and write in mails
- Time Management
- Problem Solving
- Computer Literacy
