Job Description :

As insurance's business development lead, you will :

- Interact with clients, understand their requirements and recommend coverage that is best suited to their needs.

- Scour the market for growth opportunities, be involved in planning and execution of growth strategy

- Ensure quality customer servicing and communication

- Manage client queries and grievances.

- Coordinate with insurance companies, and other third parties relevant to the business development (PoSPs, banks etc.)

- Build and manage a team of insurance executives; train and monitor their performance.

- (Daily management) Coordinate, allocate work, measure service parameters

- Create MIS/dashboards and performance reports for relevant stakeholders

- Create and monitor service metrics for individual team members.

- Ensure minimum productivity and delivery of service parameters agreed for each and every team member, training the team members who needs help to improve the agreed service metrics

- Publish departmental updates on a monthly basis to the management

- Identify avenues and projects for improving efficiency

- Prepare data and reports for compliance or audit reporting and Board meetings.

- Support all the regulatory reporting

- Oversee inward and archival file management

Skills :

- Excellent communication skills : Fluent in: English, Telugu and Hindi.

- Leadership : Ability to build a team, train and motivate team members

- Excellent analytical skills : ability to analyze policy wording, market conditions, competition etc. and make decisions accordingly

- Ability to undertake projects with minimal supervision

- Problem solving and trouble-shooting in day-to-day activities

- Expert in MS Office (Word, PowerPoint and Excel) & handling data

- Be able to prioritize tasks and meet deadlines.

- You are a self-starter, and willing to continuously work towards improvement of yourself, team members and the processes

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.