Business Support Manager at Snaphunt Pte. Ltd.
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Sales Specialist - EdTech (0-1 yrs)
- Regional Role
- Opportunity to make a positive impact
Our client is looking for young and enthusiastic sales enthusiast who want to build their career in EdTech!
The Job
Your Responsibilities will include:
- Creating and executing CRM campaigns that improve onboarding and engagement and reduce churn.
- Using data analytics to generate insights into customer segments for use within business development and other CRM initiatives.
- Ensuring the correctness of customer data and manage any data cleansing activities.
- Continually testing and refining campaigns to gain insight and maximize usage and uptake.
- Providing support on any requests or issues pertaining to CRM.
- Identifying opportunities for new business development through following up on leads and conducting research on target clients.
- New business generation by meeting potential clients to understand needs and providing relevant solutions.
- Managing the sales process to close new business opportunities.
- Building strong relationships with the existing portfolio of clients.
- Meeting and exceeding weekly and monthly activity and revenue targets.
- Sourcing new partners and executing exciting partnership solutions.
- Negotiating attractive partnership deals and ensuring mutually beneficial partnership terms that are in line with business objectives and strategy.
- Maintaining and deepening relationships with existing partners.
- Developing metrics to measure ROI from partnerships.
- Work on lead calls and follow-ups
- Introduce the program features effectively to enquiries
- Fixing up the time for the orientation program
- Handling potential and existing customers on phone, email, and walk- ins.
- Handling customer questions, inquiries, and complaints.
- Impeccable command over the language especially speaking skills, sounds and pronunciation.
- Complete know-how of computer- based communication and basic learning management systems like Zoom, Google Meet and MS Teams
- Good command over the MS Office - Word, Power-point and Excel
Ideal Candidate
Skills Required:
- You have at least 1 year experience within a Business Development / Account Manager (B2B), CRM Manager or Partnerships & Alliances role, ideally within the EdTech industry.
- You possess solid expertise in Direct Sales.
- Experience covering Consumer is strong plus.
- You have solid experience in a regional role ideally including experience covering India.
- You possess excellent interpersonal as well as written and verbal communication skills.
- You have a proven track record of meeting/exceeding your targets.
- You have a strong experience within consultative sales and possess the ability to prospect and manage senior level relationships.
- You pay strong attention to detail and deliver work that is of a high standard
- You are adaptable and thrive in changing environments
- You are a strong team player who can manage multiple stakeholders
- Build and maintain rapport and relationships with Corporate Clients and Individual prospects
- Stay abreast with trends and competitors to identify improvements or recommend new products
- Meet virtually with potential clients to determine their needs
- Researching prospects and generating leads.
- Preparing and sending quotes and proposals.
- Negotiation Skills - Ability to do price negotiations.
- Strong Communication & Interpersonal skills
- Sales experience in the online education company is always preferred.
- Overview of the Profile
- Build and maintain rapport and relationships with Corporate Clients and Individual prospects
- Stay abreast with trends and competitors to identify improvements or recommend new products
- Meet virtually with potential clients to determine their needs
- Researching prospects and generating leads.
- Preparing and sending quotes and proposals.
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