Business Support Manager at Snaphunt Pte. Ltd.
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Sales Role - Travel Agency (2-7 yrs)
- Be a part of an emerging Travel agency
- Excellent growth Opportunities
Our client is one of the leading Travel agencies and is a booking engine that is geared to look at last-minute availability from multiple Global Distributions Systems.
The Job
Our client is looking for a Sales Agent who is responsible for selling products and meeting customer needs while obtaining orders from existing or potential sales outlets
Your responsibilities will include :
- Ensuring high levels of customer satisfaction as well as upsell and cross-sell potential within existing customers to maximize share of wallet.
- Coordinating pre-sales and post-sales follow-up.
- Handling inbound calls and emails in a professional manner.
- Resolving customer inquiries and requests and ensuring strong customer satisfaction.
- Working with various internal teams to ensure prompt and accurate order processing and delivery.
- Escalating customer feedback as required.
- Organizing data and generating deep customer insights in order to enhance sales force productivity and effectiveness.
- Ensuring Sales process adoption and compliance and also identifying opportunities for improvement in the sales process and systems to ensure greater sales effectiveness and efficiency.
Ideal Candidate :
Skills required :
- You have at least 2-year experience within a Sales (B2C), Sales Operations / Support, or Customer Service role, ideally within the Travel Agency.
- You possess excellent interpersonal as well as written and verbal communication skills.
- You are highly goal driven and work well in fast-paced environments
- You are a strong team player who can manage multiple stakeholders
- You are adaptable and thrive in changing environments
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
