- Our client is a futuristic digital platform for online music education. They are re-imagining music learning by creating a promising music school driven by Curated Curriculum, Certified Trainers & Personalized Musical Journeys for various student needs.

The Job :

- Sales representative is responsible to be knowledgeable for the services our client provides and use it to connect with customers to generate sales. Duties involve connecting to customers, cold calls, sales leads, negotiations and package discussion for customer conversion. Maintaining and documenting sales conversations and collaborating with team members to complete the sales cycle till the customer is onboard

Sales Representative Duties and Responsibilities :

- Contacting New and existing customers to discuss needs and requirements.

- Contacting and converting leads from social media and references.

- Emphasize the features and uniqueness of and portal and curriculum.

- Answer questions related to our trainers and online teaching model.

- Reviving and retargeting lost, unqualified, inactive and uncontacted customers.

- Follow-up on customers after trial to discuss the price package.

- Negotiating prices and preparing the price package as per customer needs.

- Collaborating with colleagues from Support, Success and sales team

Ideal Candidate :

Required Skills and Qualifications :

- Good interpersonal skills, ability to build strong relationships with wide variety of customers and able to address needs.

- Strong command on English as a communication language to be able to liaise to different stakeholders across the region.

- Good listening skills, should be able to listen and understand customer needs and provide appropriate solutions.

- Ability to convey benefits of service to potential

- Confidence and persuasion ability to succeed in cold calling and converting the lead to a customer.

- Ability to work in different shifts and handle long hours of communication.

- Ability to pay attention to details and record them on appropriate mediums to make communication know to other Team members

Skills needed in order to be successful in this Job :

- Communication Skills

- Customer Service

- Time Management

- Decision Making

- Problem Solving

- Team Work

- Organization

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