Sales Role - Jewellery (1-4 yrs)
Job Title : Jewelry Sales Associate
Location : [Dwarka sec 12]
Job Type : [Full-Time]
About Us :
[GTM JEWELLERY MART] is a leading [ jewelry: fine jewelry, fashion jewelry, etc.] retailer known for our exceptional quality and unique designs. We pride ourselves on delivering outstanding customer service and creating memorable experiences for our clients.
Position Overview :
We are seeking an enthusiastic and customer-focused Jewelry Sales Associate to join our team. The ideal candidate will have a passion for jewelry, excellent communication skills, and a knack for creating a welcoming shopping environment. As a Jewelry Sales Associate, you will be responsible for assisting customers, driving sales, and maintaining the store's appearance.
Key Responsibilities :
- Customer Service : Greet customers warmly and provide personalized assistance to understand their needs and preferences. Offer expert advice on jewelry products, including gemstones, metals, and design styles.
- Sales : Drive sales by recommending and upselling products based on customer preferences. Achieve individual and store sales goals and participate in promotional events.
- Product Knowledge : Stay updated on the latest jewelry trends, new arrivals, and store inventory. Be able to explain the features and benefits of various products effectively.
- Store Presentation : Maintain a clean, organized, and visually appealing store layout. Ensure all jewelry is displayed and maintained to the highest standard.
- Inventory Management : Assist with inventory control, including receiving shipments, stocking shelves, and conducting periodic inventory counts.
- Customer Transactions : Process sales transactions accurately using the point-of-sale (POS) system. Handle cash, credit, and other forms of payment with attention to detail.
- Problem Resolution : Address and resolve customer concerns or complaints in a professional manner, ensuring customer satisfaction.
- Team Collaboration : Work effectively with fellow associates and management to support store operations and achieve common goals.
Qualifications :
- Experience : Previous experience in retail sales, preferably in jewelry or luxury goods, is a plus but not required.
- Skills : Excellent interpersonal and communication skills. Strong sales and negotiation abilities. Proficiency with POS systems and basic computer skills.
- Knowledge : A good understanding of jewelry types, materials, and trends is desirable.
- Attributes : Friendly, approachable, and professional demeanor. Ability to work in a fast-paced environment and handle multiple tasks.
- Availability : Flexible schedule with the ability to work evenings, weekends, and holidays as needed.