About us

Exotel is one of Asia's largest customer communication platforms. We are on a mission to move enterprise customer communication to the cloud. In 2021, we powered over 7.5 billion calls and connected over 600 million people. We work with some of the most innovative companies such as Ola, Swiggy, Zerodha, Whitehat Jr, Practo, Flipkart, GoJek, etc. We also power customer communication for some of the top banks in the country. Join us on this journey to make a difference in how companies look at customer communication. Read our growth story here

About the Role

At Exotel, clients come from all walks of life, from cab services to tech-driven startups, to FMCG companies and kickboxing masters. As a Sales Engineer, you would be interacting with clients, understanding their requirements, and providing solutions from the strong features of the product.This is an end to end sales role where the individual will be taking up new leads and taking it to closure.This is a purely work from office role.

What we look for?

Graduates in CS, ECE, IT, Sales or related field

- Minimum 1+ years of dedicated experience in B2B sales role (closing deals) and overall experience of 1 to 4 years(preferably in SaaS or cloud domain).

- Experience within the technology field is preferred; passion for solving business problems with technology is a must.

- Ability to work self-sufficiently with limited direction in a fast-paced environment; must be a high energy, motivated self-starter.

- Ability to adapt to changes in roles and responsibilities.

- Strong presentation and communication skills (verbal, written, and active listening)

- Successful track record of consistently hitting and over-achieving quota in a high-volume transaction -sales environment.

- Enjoy an environment where you spend your day talking on the phone with clients

- Experience with CRM tools (like Salesforce) and Web Conferencing Technology.

- Willing to spend a few hours additionally on weekends to help client's if required.

- Strong work ethic and a competitive mindset.

- Should be adaptive and motivated to learn new technology and skills.

- Ability to be recognised as a true team player internally in the company, and trusted business advisor externally.

- Working knowledge of REST API's with cloud systems

What you will do?

- Providing full sales-cycle support to qualified prospects and customers including follow up, product demo, implementation, quotations and closures.

- Act as a primary POC for all new Exotel clients; address all product-related queries on time.

- Completely own and execute end to end sales for the SMB market segment.

- Receiving and responding to sales leads and converting them to new business.

- Develop workflows for specific use cases by integrating with different applications and products.

- Navigate the customer through a free 15 day proof of concept (case to case basis)

- Close sales and achieve the monthly quota.

- Work with other cross-functional teams as and when required.

- Build, maintain and forecast a healthy sales pipeline.

- Record and document all sales activities in the CRM.

Why should you join us?

- Flexible work culture

- Competitive salary, health benefits.

- Opportunity to learn and grow with a fast-growing company

- MacBook for everyone

- Once we're back in the office, you will have access to snacks, beverages and in-office games