Responsibilities will include

1) Functional Expertise:

- Oversee the entire client onboarding process, ensuring a smooth transition from prospect to active user.

- Develop and implement strategies to enhance merchant acquisition and retention.

- Ensure compliance with regulatory requirements and industry standards for payment processing.

- Collaborate with product and technology teams to customize solutions that meet client needs.

2) Interaction:

- Serve as the primary point of contact for partners and clients, addressing their needs and concerns.

- Facilitate effective communication between internal teams and external partners.

- Conduct regular meetings with clients to review performance and identify opportunities for improvement.

3) Problem Solving:

- Address and resolve any issues that arise during the onboarding process.

- Analyze client feedback and market trends to continuously improve our offerings.

- Develop innovative solutions to streamline onboarding and enhance the client experience.

To succeed in the role

Impact:

- Drive significant growth in merchant onboarding and transaction volumes.

- Enhance the reputation and market presence of our PAPG solutions.

- Contribute to the overall strategic direction and success of the company.

Challenges & Decisions

- Navigate complex regulatory landscapes and ensure compliance.

- Balance the needs of multiple stakeholders and prioritize effectively.

- Make data-driven decisions to optimize onboarding processes and improve client satisfaction.

Qualification & Experience (type & industry)

- Bachelor's degree in Business, Finance, or a related field; MBA preferred.

- Minimum of 10 years of experience in the payment processing industry, with a focus on client onboarding and partnership management.

- Proven track record of driving business growth and managing successful partnerships

Skills & know-how

- Deep understanding of payment aggregation and gateway services.

- Strong analytical skills and the ability to interpret complex data.

- Excellent negotiation and relationship-building skills.

- Proficiency in using CRM software and other relevant tools.

Behaviors

- Strategic thinker with a proactive and solution-oriented mindset.

- Exceptional communication and interpersonal skills.

- Ability to work effectively under pressure and manage multiple priorities.

Strong leadership qualities and the ability to inspire and motivate teams.

Note: Candidate from Graduation/ Post Graduation from any Institute (Should be smart in working)

Should be from Payment Gateway Companies or Payment processing Industries Only