We are hiring for REDCLIFFE LABS for GURGAON LOCATION. They are looking for an IMMEDIATE JOINER.

Responsibilities:-

1] Customer Engagement:

- Call existing and potential customers to persuade them to purchase company products and services.

- Use sales scripts the company provides to drive sales and respond to customer rejections.

2] Order Management:

- Accurately record details of customers' purchase orders.

- Process all customer purchases accordingly.

3]Lead Generation:

- Generate promising leads for the outside sales team to pursue.

4] Customer Account Management:

- Manage customer accounts by ensuring existing customers remain satisfied with company products and services.

- Develop and sustain solid relationships with customers to encourage repeat business.

5] Product Knowledge:

- Develop in-depth knowledge of company products and services to make suitable recommendations based on customers' needs and preferences.

6] Target Achievement:

Continually meet or exceed daily and monthly targets concerning call volume and sales.

Requirements -

1] Technical Skills:

- Proficiency in all Microsoft Office applications.

- The ability to follow scripts.

2] Sales Skills:

- Strong negotiation and consultative sales skills.

- Excellent organizational and problem-solving skills.

- Effective communication skills.

- Exceptional customer service skills.

Experience:

- 6 months to 2 years of work experience in telesales.

- Benefits:-

- Work Schedule:

- 6 days working with rotational shifts.

- 9-hour shifts.

-Compensation:

- Salary up to 35k CTC.

- Incentives 40k+.

- 100rs conveyance per day.

-Additional Perks:

- Breakfast/ dinner provided.

- PF/ESI/Medical benefits.

- Same-day selection process.

-Good communication skills are required.

- Qualifications: Any qualification.

- Experience:

Fresher eligible when a person is a Graduate, Under Graduate should have experience

Experience in customer service or sales is preferred.