Business Support Manager at Snaphunt Pte. Ltd.
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Sales Role - Freight Forwarding (1-6 yrs)
- Opportunity to make a positive impact
- Attractive Salary & Benefits
- Fantastic work culture
- Our client is a young and dynamic team who started this company in 2012. Since then Our client have been steadily growing and venturing into all verticals of the logistics arena. Our client has its own fleet of vehicles & trailers that provide the most efficient transport & logistics solutions all around India.
The Job :
Your responsibilities will include :
- Creating and executing CRM campaigns that improve onboarding and engagement and reduce churn.
- Using data analytics to generate insights into customer segments for use within business development and other CRM initiatives.
- Ensuring the correctness of customer data and manage any data cleansing activities.
- Continually testing and refining campaigns to gain insight and maximise usage and uptake.
- Providing support on any requests or issues pertaining to CRM.
- Identifying opportunities for new business development through following up on leads and conducting research on target clients.
- New business generation by meeting potential clients to understand needs and providing relevant solutions.
- Managing the sales process to close new business opportunities.
- Building strong relationships with the existing portfolio of clients.
- Meeting and exceeding weekly and monthly activity and revenue targets.
- Building the sales funnel generating leads via cold calling, emailing and other lead generation activities.
- Handling incoming queries and building good client relationships.
- Ensuring all leads are well qualified by identifying the correct decision makers and understanding their requirements.
- Handing over qualified leads to the sales teams with the objective of closing the sale.
- Maintaining and updating the lead generation database.
- Achieving weekly/monthly targets as set out by the business.
Ideal Candidate :
You have at least 1 year experience within a Business Development/Account Manager (B2B), Inside Sales or CRM Manager role, ideally within the Transport & Logistics industry.
You have a proven track record of meeting/exceeding your targets.
You possess excellent interpersonal as well as written and verbal communication skills.
You possess strong analytical skills and are comfortable dealing with numerical data
You are a strong mentor and coach who can build high performing teams
You are highly goal driven and work well in fast paced environments
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