Sales Telecaller at E-Hireo Global Solutions Pvt Ltd
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Sales Role - BPO (2-5 yrs)
- We require the following candidates on Urgent basis :
Experience : 2-5 Years
- Good communication skill in English
- Location will be Kolkata (WFO)
- Only female candidates required.
Job Description :
- Contact potential or existing customers to inform them about a product or service using scripts
- Answer questions about products or the company
- Ask questions to understand customer requirements and close sales
- Direct prospects to the field sales team when needed
- Enter and update customer information in the database
- Take and process orders in an accurate manner
- Handle grievances to preserve the company's reputation
- Go the - extra mile- to meet sales quota and facilitate future sales
- Keep records of calls and sales and note useful Informa
Requirements and skills :
- Proven experience as tele sales representative (Inside Sales )
- Proven track record of successfully meeting sales quota preferably over the phone
- Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
- Ability to learn about products and services and describe/explain them to prospects
- Excellent knowledge of English
- Excellent communication and interpersonal skills
- Cool-tempered and able to handle rejection
- Outstanding negotiation skills with the ability to resolve issues and address complaints
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