Business Support Manager at Snaphunt Pte. Ltd.
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Sales Representative - Inbound Process - Laboratory Equipment (0-5 yrs)
- Our client is a leading provider of cutting-edge laboratory equipment, committed to delivering innovative and affordable solutions.
The Job :
Key Responsibilities :
Inbound Inquiries : Handle inbound calls, emails, and inquiries from potential clients seeking information about our scientific equipment.
Product Consultation : Provide detailed information about our product portfolio, explaining features, and benefits, and addressing customer inquiries to help them make informed decisions.
Customer Guidance : Assist customers in selecting the most suitable solutions based on their specific needs, budget constraints, and technical requirements.
Order Processing : Guide customers through the order process, ensuring a seamless and positive buying experience.
Issue Resolution : Address customer concerns, troubleshoot problems, and coordinate with relevant teams to provide effective solutions.
Upselling and Cross-selling : Identify opportunities for upselling or cross-selling additional products and services to meet customer needs.
Customer Follow-up : Conduct follow-up communication to ensure customer satisfaction and gather feedback on their experience.
Ideal Candidate :
- You have at least 1 year of experience within a B2B Sales/Account Executive role, ideally within the Consumer Health, Hospital/Health Care/Healthtech and Medical Devices industry.
- You possess excellent interpersonal as well as written and verbal communication skills.
- You are adaptable and thrive in changing environments
- You are a strong networker & relationship builder
- You are a strong team player who can manage multiple stakeholders
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
