HR Executive at Artech Infosystems Pvt Ltd
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Sales Operation Specialist - IT Hardware (0-4 yrs)
We have Immediate openings for Dell, Hyderabad Location.
Role : Sales operation Specialist
Exp : 0.6 Months-2 years
CTC: 2 LPA - 2.5 LPA
NP : Immediate Joiners
Qualification : Any Graduate
Shifts : Night Shifts
Work Location : Hyderabad
- Agents will be handling calls/chats/emails on pre/post order delivery issues, replacements, refunds and sharing order updates.
- Responds to customer service inquiries regarding company products, features and/or services.
- Maintains ownership of customer issues directing customer to the appropriate agent when required.
- Supports sales team by developing and maintaining positive customer relations with clients/customers, which can substantially affect service and/or product revenue(s).
- Works with customers and/or distributors to understand and document customer issues.
Mandatory requirement:-
- Strong communication skills & phone etiquette
- 6 months and above experience in Customer handling via calls/Email/chat
- Dell Technologies product knowledge
- Good computer skills
- Flexible for night shift
- Confirmed to work for 6month contract duration
Interested Candidates can send their Updated CV
Keerthi
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