Job Title : Sales Ops

Location : Bangalore

About the Company:

- PlantWorks Group was founded with a vision to transform the way people live by integrating the transformative power of technology into the areas of health, housing, food, and clothing. The group takes pride in doing business with sustainability that would help us build a better tomorrow, for our future generations. The company is headquartered at Bangalore WTC, Rajaji Nagar, with offices across India and Europe.

- We are looking for enthusiastic individuals with resilience who has more to offer customers than an exciting pitch and take time to know their customer needs. A person who shows empathy and deal with confidence.

Job Description for Sales Operations :

- Actively sourcing new sales opportunities through market best practices

- Developing in-depth knowledge of product features and benefits.

- Building and maintaining profitable relationships with key customers.

- Overseeing the relationship with customers handled by your team.

- Resolving customer complaints quickly and efficiently.

- Keeping customers updated on the latest products in order to increase sales.

- Meeting with managers in the organization to plan strategically.

- Understanding key customer individual needs and addressing these.

- Conducting business reviews using CRM tools

- Knowing your competition and strategizing accordingly.

- Effective knowledge in CRM tool, Zoho will be added advantage.

- Advising customers on suitable product selection based on their needs and specifications.

- Following up on sales inquiries that are made by potential customers through website chats, emails, and inbound calls.

- Collect, Compile, analyze, and report sales data

- Compile and analyze data over time to forecast sales trends

- Study past sales data to determine trends

Requirements :

- Graduate or equivalent degree

- A minimum of 3 years' experience.

- Knowledge about Foods and biotech products

- Excellent interpersonal and communication skills.

- Proficiency in all Microsoft office applications and customer relationship management (CRM) software.

- Proven sales experience.

- Excellent negotiation and consultative sales skills.

- Maintain a positive attitude focused on customer satisfaction.

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