HR at Morpheus Consulting
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Sales Officer - Thread Manufacturing (2-3 yrs)
Job Description :
A Leading Thread manufacturing company in Erode requires a Sales Officer.
Job Title : Sales Officer- Erode
Job Responsibilities :
I. Meeting the territory's sales & collection targets :
- Breaking down zone targets into customer targets at the start of the month
- Visiting the customers as per the travel plan
- Booking orders when visiting the customers
- Checking stocks at customers place to confirm orders to be booked
- Providing order status information to customers
- Collecting cheques/DDs for collections
- Ensuring that customers pay as per pay term, hence, track payments on customer visits
- Communication of trade promotions
- Reconciliation of accounts with respect to schemes
- Selling complete product range
- Upgrade customers to premium products
II. Creating a demand for the company's products :
- Carrying the product promotion materials and making it available for customers
- Organizing for VRP / ARP
- Organizing for Tailor meets, Interlining workshop
III. Retaining existing customers :
- Regular visitations as per the travel plan
- Attending to customer queries promptly
- Ensuring supplies in time
- Liaising with office to address administration issues like credit/debit notes, shipment details in case of delays, status of orders given
- Timely information about new product
- Sharing relevant product information on features, benefits, correct usage
IV. Prospecting for new customers in order to expand the customer base :
- Obtaining new customer information
- Visiting new customers
- Visiting uncovered areas in existing territory
V. Market intelligence gathering :
- Collecting competition information on new product launches, product prices etc .. from trade
- Assessing competition share at customers
- Gathering information on customers receiving specific recognition awards from competition for turnover etc.
- Keeping regular tabs on competition activities
- Gathering competition materials and tools from the customers and updating the decision makers
VI. Implementing the company's market strategies at the grass root level :
- Implement price increase
VII. Handling customer complaints quickly and efficiently
VIII. Timely submission of relevant reports
- Daily report
- CCS Report
IX. Training & development of the reportee ASO & CCS.
Key Skills :
Industry : FMCG / Paint
Relevant Experience - B2C Sales experience of 2-3 years in FMCG or Paint companies
Job Location : Erode
Working Days : 6 days
Gender : Male
Qualification : Graduation
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