A leading co. who is world's leading industrial thread business, and the second largest supplier of zips to global brands.They are at home in more than 70 countries and employ more than 20,000 people across six continents.

They require a Sales Officer for Mumbai & Pune location.

JOB DESCRIPTION :

I. Meeting the territory's sales & collection targets

- Breaking down zone targets into customer targets at the start of the month

- Visiting the customers as per the travel plan

- Booking orders when visiting the customers

- Checking stocks at customers place to confirm orders to be booked

- Providing order status information to customers

- Collecting cheques/DDs for collections

- Ensuring that customers pay as per pay term, hence, track payments on customer visits

- Communication of trade promotions

- Reconciliation of accounts with respect to schemes

- Selling complete product range

- Upgrade customers to premium products

II. Creating a demand for the company's products

- Carrying the product promotion materials and making it available for customers

- Organizing for VRP / ARP

- Organizing for Tailor meets, Interlining workshop

III. Retaining existing customers

- Regular visitations as per the travel plan

- Attending to customer queries promptly

- Ensuring supplies in time

- Liaising with office to address administration issues like credit/debit notes, shipment details in case of delays, status of orders given

- Timely information about new products

- Sharing relevant product information on features, benefits, correct usage

IV. Prospecting for new customers in order to expand the customer base.

- Obtaining new customer information

- Visiting new customers

- Visiting uncovered areas in existing territory

V. Market intelligence gathering.

- Collecting competition information on new product launches, product prices etc from trade

- Assessing competition share at customers

- Gathering information on customers receiving specific recognition awards from competition for turnover etc.

- Keeping regular tabs on competition activities

- Gathering competition materials and tools from the customers and updating the decision makers

VI. Implementing the company's market strategies at the grass root level

- Implement price increase

VII. Handling customer complaints quickly and efficiently

VIII. Timely submission of relevant reports

- Daily report

- CCS Report

IX. Training & development of the reportee ASO & CCS.

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