Sales Manager

- Driving business through acquiring new customers in the allocated region with focus to improve the affordable reach

- Nurturing the relationship with all sourcing partners - Connectors, Referral Partners and I Bank

- Enhancing business through increase in market share of affordable mortgage and deeper geography penetration along with other products i.e. LAP, Gold loan, Fixed deposits and Insurance

- Ensuring high levels of engagement for effective pre & post customer service.

- Responsible for login of files and ensuring smooth processing of files using available digital methods

- Complete control of NPA and Collections / overdue cases sourced

- Maintenance of portfolio health by ensuring lend to collect culture is followed up to the last mile

- Liaison with and manages legal, technical, collection, FI and RCU vendors

- Strong focus on post onboarding services, customer retention and audit management

DMA Manager

- Driving Business through DSA Channel

- Handle the DSA in your area

- Manage and develop DMA channel business for the region across products

- Leverage DMA relationships to primarily source affordable business through deep market penetration

- Ensure defined targets for the region are met as per requirements

- Ensure high standard of customer service and relationship management

- Ensures legal and technical norms are met as per guidelines

- Working with product team to understand the short term and long term alliance partnership requirements with the objective grow to business from DMAs

- Driving learning culture within the team by continuously training the sales and DMA teams on new and existing products

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