Sales and Business Development :

- Develop and execute strategies to drive sales and business development in the air and ocean freight forwarding sectors.

- Identify and pursue new business opportunities to expand the client base and increase market share.

Client Relationship Management :

- Build and maintain strong relationships with existing and potential clients.

- Understand client requirements, provide tailored solutions, and ensure high levels of customer satisfaction.

Market Analysis :

- Conduct market research and analysis to identify trends, opportunities, and competitive threats in the freight forwarding industry.

- Stay updated with industry developments, regulations, and best practices.

Sales Strategy :

- Develop and implement sales strategies and plans to achieve revenue targets and growth objectives.

- Prepare and deliver persuasive sales presentations and proposals to potential clients.

Negotiation and Deal Closure :

- Negotiate contracts, pricing, and terms with clients and ensure favorable outcomes for the company.

- Close sales deals and manage the end-to-end sales process.

Collaboration :

- Work closely with the operations and logistics teams to ensure seamless execution of freight forwarding services.

- Coordinate with internal stakeholders to address client needs and resolve any issues.

Reporting and Documentation :

- Maintain accurate records of sales activities, client interactions, and business development efforts.

- Prepare regular reports on sales performance, market trends, and business development activities.

Customer Service :

- Address and resolve client inquiries, concerns, and complaints in a timely and professional manner.

- Ensure that service delivery meets or exceeds client expectations and industry standards.

Compliance :

- Ensure compliance with relevant regulations, industry standards, and company policies.

- Keep up-to-date with changes in regulations and ensure adherence to legal and operational requirements.

Preferred Qualifications :

- Proven track record in freight forwarding sales and business development, particularly in air and ocean freight.

- Strong understanding of logistics, freight forwarding processes, and market dynamics.

- Excellent communication, negotiation, and interpersonal skills.

- Ability to work independently and as part of a team in a fast-paced environment.

- Proficiency in CRM software and Microsoft Office Suite.

- Strong problem-solving abilities and a results-oriented mindset.