Description:

- The role specializes in driving Sales Team empowerment and process optimization.

- The successful candidate should be proficient in leveraging cutting-edge tools like HubSpot and Apollo to enhance organizational efficiency.

- Expertise includes enriching CRM databases for effective Business Development Representative (BDR) outreach.

- A proven track record in streamlining sales processes for heightened productivity and success is essential.

Main Responsibilities:

- Manage lead enrichment and associated processes, including data management and system analysis.

- Oversee Hubspot CRM management and assist the sales team with lead as assignment and reassignment.

- Research relevant information via Apollo and LinkedIn to enrich leads.

- Monitor data quality, deduplicate records, and address inconsistencies in the CRM.

- Develop and maintain reports and dashboards to track performance metrics and provide insights for sales and marketing team.

- Integrate with sales tools like RingCentral for accurate, in-sync reports.

- Proactively crawl and scrub new leads to ensure data accuracy and relevance.

- Identify inefficiencies in current HubSpot workflows and recommend improvements.

- Support ad-hoc data analysis requests, task creation to BDRs, and lead followup.

- Collaborate across multiple departments to streamline communications and data handoffs.

Minor Responsibilities:

- Facilitate calibration sessions and participate in meetings to ensure effective communication.

- Communicate with BDRs to address inquiries and support their lead-related activities.

- Help train new team members and continue to guide them post-training for long-term success.

- Report KPIs, tools, and overall department status to primary stakeholders.

Requirements:

Education:

- Bachelor's Degree in Marketing, Business Administration, Business Management, Entrepreneurship, and other similar programs.

Required Work Experience:

- At least 1-2 years of experience in lead generation, data management, or B2B sales

- With CRM experience of at least 6 months

- 1-2 years in client success, preferred

- 1-2 years in end-to-end sales, preferred

Hard Skills:

- Data Management: Proficiency in managing and organizing data effectively.

- System Analysis: Ability to analyze systems to ensure efficient lead enrichment processes.

- CRM Management: Expertise in utilizing and managing any CRM platform.

- Lead Enrichment: Hands-on experience in lead enrichment processes.

- Data Quality Assurance: Skills in proactively crawling and scrubbing new leads for data accuracy.

- Research Skills: Strong research skills to gather relevant information.

- Analytical Skills: Ability to analyze data for informed decision-making.

- Administrative Skills: Efficient handling of supplementary tasks such as meeting scheduling and email management.

Soft Skills:

- Communication: Clear and effective communication to ensure collaboration and understanding.

- Organizational Skills: Strong organizational abilities to manage multiple tasks and responsibilities.

- Proactivity: Proactive approach in ensuring data accuracy and relevance.

- Problem-solving: Identifying and solving lead enrichment and data management issues.

- Team Collaboration: Collaborative mindset to work with BDRs and other teams.

- Customer Service: Responsive and customer-focused approach in assisting BDRs and addressing inquiries.

- Training and Guidance: Ability to train new team members and provide ongoing guidance for their long-term success.

- Adaptability: Flexibility to adapt to changing priorities and evolving responsibilities.

Collaboration:

- Sales, Operations, Marketing, Success, Dev

System Requirements:

- At least 15mbps for the main internet and at least 10mbps for backup

- A desktop or laptop that has an i5 processor with at least 8 GB RAM and an i3 processor for backup

- Note: Back-ups should still be able to function when there is a power interruption

- A webcam

- Noise-canceling USB Headset

- Quiet, Dedicated Home Office

- Smartphone